Limited Lifetime Warranty
DeLaine James, Inc. warrants that our shutters will be free from defects in materials or workmanship for as long as the original purchaser owns the shutters (or as otherwise set forth below*), PROVIDED THAT (i) such products were properly installed in residential dwellings; and (ii) such products were made or assembled exclusively from original materials and components. Any resale or other transfer of the product and/or materials voids this warranty.
This warranty does not cover any conditions or damages resulting from accidents, alterations, misuse, abuse, exposure to the elements, excessive humidity, fading or discoloration over time, or failure to follow our instructions with respect to measurement, installation, cleaning or maintenance. This warranty also does not cover any condition or damage resulting from removal of the product or reinstallation in the same or another window or application. Repairs will be made with only like or similar parts. This warranty does not include shipping charges, costs of labor for measuring, installation, or trip charges. Tradewind Shutters cannot guaranty exact matches on subsequent orders.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES OR WARRANTIES. In no event shall DJI be liable or responsible for INCIDENTAL OR CONSEQUENTIAL DAMAGES or for any other direct or indirect damage, loss, cost, expense or fee. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
DeLaine James also backs its dealers with a comprehensive "Making it Right" Waranty including:
- Oops Policy
- 12 month Damage/Repair Policy
- 30 day cut down policy
- 10 year Upgrade Policy
We know of no other product better backed in the industry.